DOC: PRIVACY_PROTOCOL VER: 2.0

> Privacy Protocol

Last updated: January 6, 2026

This document outlines how Spear Systems collects, processes, and protects information within our infrastructure. Review this protocol before accessing our services.

> Definitions

ACCOUNT Unique access credentials created for authenticated service access.
COMPANY RANDY BAYNOKA (ABN 96971740501), operating as Spear Systems. Mailing: 5 Bronte Cl, Wetherill Park NSW 2164, Australia.
COOKIES Small data files stored on your device containing session and preference data.
JURISDICTION Australia (New South Wales).
DEVICE Any hardware used to access services: computers, mobile devices, tablets.
PERSONAL_DATA Information relating to an identified or identifiable individual.
SERVICE The Spear Systems website and associated infrastructure.
USAGE_DATA Automatically collected data: IP addresses, browser type, page visits, timestamps.
USER Individual or entity accessing or using the Service.

> Data Collection

Client Information

When engaging with our services as a B2B client, we may collect:

  • Email address
  • Name (first and last)
  • Phone number
  • Company name
  • Billing address
  • Usage data

Automatic Collection

Usage data is collected automatically when accessing the Service, including: device IP address, browser type and version, pages visited, visit timestamps, time spent on pages, and device identifiers.

Tracking Technologies

We utilize cookies, beacons, tags, and scripts to monitor activity and improve service delivery. You may configure your browser to refuse cookies, though this may limit functionality.

> Data Processing

Your information is processed for:

  • Service maintenance: Monitoring and maintaining operational infrastructure.
  • Account management: Managing registration and authenticated access.
  • Transaction processing: Processing payments, fulfilling orders, generating invoices.
  • Communications: Contacting you regarding updates, security notices, and contracted services.
  • Marketing: Providing news, offers, and service information (opt-out available).
  • Request handling: Responding to your inquiries and support requests.

> Data Sharing

Your data may be shared in specific circumstances:

  • Service Providers: Third parties assisting with analytics, payment processing, and communications.
  • Business Transfers: During mergers, acquisitions, or asset sales.
  • Affiliates: Organizations under common ownership, bound by this protocol.
  • Legal Compliance: When required by law or valid authority requests.

> Lead Data Disclaimer

This Privacy Protocol does not apply to the personal information of individual "leads" delivered through our services. Lead data is generated through separately operated brand properties with distinct privacy policies governing collection, use, and consent.

> Governing Law

This protocol is governed by the laws of New South Wales, Australia, excluding conflict of law provisions.

Dispute Resolution

Any disputes regarding privacy should first be addressed informally by contacting the Company.

EU User Rights

European Union users retain rights under the General Data Protection Regulation (GDPR) and applicable member state laws.

Australian Privacy Rights

As an Australian entity, we comply with the Privacy Act 1988 and Australian Privacy Principles (APPs). You may:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Lodge complaints regarding APP breaches

> Protocol Updates

We reserve the right to modify this protocol at any time. Material changes will be communicated with 30 days notice. Continued use after updates constitutes acceptance of revised terms.

> Contact

Email: randy@spearleads.com

Mail: 5 Bronte Cl, Wetherill Park NSW 2164, Australia